WhatsApp ASSESSMENT FEE PROPOSAL TERMS AND CONDITIONS (Version 1.3 11 September 2026)

1. PURPOSE OF THIS SERVICE
This service provides an independent professional opinion on visible structural behavior and condition of a building to assist with:
Property purchase decisions
Pre-sale risk clarity
Crack / damage assessment and classification
Foundation / floor movement concerns
Structural risk awareness for agents, buyers, sellers, or attorneys

The assessment focuses on structural behavior, not a general property inspection.

2. SCOPE OF SERVICE
The assessment includes:
Visual inspection of easily accessible areas
Identification and classification of cracks or damage
Evaluation of settlement or subsidence indicators
Assessment of floor level behavior where relevant
Visual observation of roof condition - professional opinion on probable cause and risk level
Indicative dampness readings reflecting relative moisture-content, not actual moisture-content or moisture percentage.

Important: This quotation is subject to confirmation of the roof type, roof pitch, building height, and access conditions. Photographs of the roof to be provided (or advise whether it is single- or double-storey, roof covering type, and approximate roof pitch) before acceptance of this quotation.

This quotation is based on a visual inspection that can be carried out safely without specialist access equipment. Roofs requiring work at significant heights, steep roof slopes, fragile roof coverings, or the use of ladders, scaffolding, fall-arrest systems, or elevated work platforms may require a revised quotation.

Clear written report with photographs (where necessary)

3. EXCLUSIONS
The following are specifically excluded:
Destructive testing or opening of finishes
Compliance certification
Waterproofing assessments
Electrical, plumbing, or mechanical systems
Structural design verification
Load capacity calculations

4. DELIVERABLE
Clients receive:

A concise written structural opinion report
Crack / damage classification where applicable
Risk categorization (Low / Monitor / Investigate Further)
Practical next-step guidance

Reports are typically issued within 2–3 working days after inspection.

5. FEE STRUCTURE
Fees vary based on:

Complexity of the site inspection and property size
Travel time and distance
Urgency requirements
Time to compile the report including photo processing
Correspondence (phone calls, emails or WhatsApp messaging)
Professional liability

6. PAYMENT TERMS
Reports will only be released once payment confirmation is received. An invoice will be submitted once the Report is ready for submission.

Secure digital payment methods are accepted.

7. PROFESSIONAL DISCLAIMER
The assessment and any accompanying letters or summaries represent a professional, visual, non-invasive opinion based solely on conditions observed at the time of inspection. The assessment is risk-based in nature and is not a full structural investigation, compliance certificate, condition survey, valuation, guarantee, or warranty of performance. No destructive testing, measurements beyond general observation, or specialist testing is undertaken unless explicitly stated. Hidden, concealed, progressive, or future defects, including those arising from changes in use, maintenance, weather exposure, or coastal environmental conditions, may exist and are excluded from the opinion. This assessment does not remove the owner’s or buyer’s responsibility for ongoing maintenance and monitoring typical of coastal properties. No cost estimates, contractor recommendations, or assurances regarding future behaviour are provided. Liability is limited to the fee paid for the assessment.

Roof observations form part of the visual, non-invasive assessment only (refer to Clause 2 regarding physical access to roof surfaces) and no representation is made regarding water tightness, structural capacity, compliance, or concealed defects. Conditions may change due to weather exposure, maintenance, or ageing after the date of inspection.⎕